HR  ·  Industrial Relations  ·  SCHADS Award

HR, IR, and payroll advice for Australian employers.

Effective HR has been operating for over 10 years delivering expert advice to Australian employers across the Fair Work Act, Modern Awards, payroll, and people challenges. We are a full service consulting firm with specialists across industrial relations, employee management, wages, payroll, auditing, and remediation.

500+organisations supported
10,000+workers classified
10+years in operation
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One team, every stage

We work across all four stages of employment.

We support employers across the entire employment lifecycle, from the contract and documentation required for a new employee, through to a matter that ends up before the Fair Work Commission. Each stage of the lifecycle receives specialist support by our team to ensure you meet your obligations, and organisational goals.

Webinars

Live sessions and on-demand recordings.

We run practical sessions on the Fair Work system, Awards, and the day-to-day challenges of managing people. Each one is presented by the consultants who advise on these matters daily, so the examples come from real engagements. These sessions are run live, which means you can put your questions to the presenters on the day with answers provided during the session. Recordings are available here if you cannot watch live.

Live webinar
Thu 24 September 2026
12:00 pm AEST · Zoom

The Hidden Financial Risk in Rostering: SCHADS, Compliance and Margin Leakage in NDIS

With Laura Cowling & Emma Dawson, with CheckUP
Register →
Live Q&A session
Thu 22 October 2026
12:00 pm AEDT · Zoom

SCHADS Award Q&A

With Corinne West & Laura Cowling
Register →
On-demand

SCHADS Award Compliance: Finding Payroll Issues Before They Become Costly Underpayments

60 min watch · September 2026

How confident are you that your payroll is paying employees correctly? This practical session will uncover where SCHADS Award underpayments can hide, from payroll configuration and flat...

Watch now →
500+
Organisations supported
10,000+
Support workers classified
5,000+
Contracts issued
10+
Years in operation
Our services

What we do.

We work across four areas of practice. You can bring us a single piece of work in one of them, or engage us across several as part of a broader program. The specialists in each area work together, so the advice you receive in one area is provided with full knowledge of the other support we are providing you.

Start with a scoping meeting.

Book a scoping meeting with a specialist who works in your sector daily. We will point you to the right next step.

SCHADS specialists

Australia's most complex industry award has been our speciality for 20 years.

More than 300 disability, community and care organisations rely on us to apply the SCHADS Award correctly. It is the most complex modern award in the country, and the errors it produces are rarely obvious at the time they are made. Select an area below to see where employers are most often caught out, and what we do to test for it.

Unpacking the SCHADS Award

Coverage, classifications, and pay points, hours, sleepovers, and allowances. The award, end to end.

Got a SCHADS question?

1800 SCHADS (1800 724 237) is our dedicated line for this award. The same specialists, straight to the point.

Visit 1800 SCHADS
Testimonials

What our clients say.

At Lincraft we have experienced first-hand the positive impact Effective HR can have on a business. Over a nine-month project their team delivered exceptional service, taking the time to truly understand our needs and tailor their approach accordingly. No question was too small or too complex, and we always felt supported, listened to, and guided by their deep knowledge of the GRIA Award. We had complete confidence in their ability and integrity, and they delivered outstanding results with professionalism throughout. I would happily recommend Effective HR to any business seeking a reliable, knowledgeable, and customer-focused HR partner.

L
LincraftRetail, VIC

Over the past twelve months Effective HR have been able to competently, effectively and efficiently navigate our company through sensitive matters, improve the way we manage performance, and assist us to meet legislative requirements. The consultants are absolute professional experts in their fields. They have provided clear, compliant documentation and offered balanced, practical advice when needed, giving us the confidence to handle all aspects of HR appropriately and professionally.

K
Kalwun Development CorporationCommunity services, QLD

Effective HR has been instrumental in helping us navigate the complexities of the Manufacturing Award to ensure our team is paid correctly and fairly. The structure and support we receive has been truly invaluable.

P
PipeservManufacturing, QLD

The team at Effective HR have been fantastic while helping me start my allied health business. Knowledgeable, responsive, and supportive throughout the process. Highly recommend to anyone starting or growing a business.

S
Samantha DietzeAllied Health, NSW

I recently used this HR company for support with a difficult employee with our Landscaping company. They were professional, knowledgeable, and incredibly supportive. They helped us understand exactly what steps to take, ensured everything was handled correctly and fairly, and gave us confidence in dealing with a challenging situation. Their advice was clear, practical, and tailored to our business needs. I highly recommend them to any business needing HR support and guidance.

H
Hayley WatsonTrades, NSW

Effective HR has been a genuine asset to Miromaa Aboriginal Language and Technology Centre. As a small not-for-profit working across language, culture and conservation programs, we need HR support that is responsive, practical, and culturally aware, and that is exactly what Effective HR delivers. As the Operations Manager at Miromaa, I need advice that is always clear, grounded in current legislation, and tailored to the realities of running a values-driven organisation. From policy reviews to day-to-day employment questions, the team has been patient, professional, and quick to turn around what we need. Highly recommended for any not-for-profit looking for a trusted HR partner.

M
Miromaa Aboriginal Language and Technology Centre

We've had a fantastic experience working with team at Effective HR. They are professional, responsive and genuinely invested in getting the best outcomes for our people and our business. Their advice is always clear, practical and easy to implement. Highly recommend to any organisation looking for reliable and knowledgeable HR business partner.

L
Laurie D'AngeloSCHADS

Effective HR have been an amazing support to this poor General Manager who is often in over her head! Operating as a disability service provider is complex under NDIS. Add to that compliance with the ATO, Superannuation, Q leave and then dealing with hiring or restructures you might find yourself overwhelmed. We solved that problem with Effective HR Do yourself a favour and pay a reasonable monthly fee to get the help you need from Melissa Shaw and all of the team. We are delighted with the support we've received and even when money is tight the monthly fee is worth every dollar. The last time we recommended a business was''.never. So we really mean it when we say they're great.

I
Inclusive SupportsSCHADS, QLD

At Lincraft we have experienced first-hand the positive impact Effective HR can have on a business. Over a nine-month project their team delivered exceptional service, taking the time to truly understand our needs and tailor their approach accordingly. No question was too small or too complex, and we always felt supported, listened to, and guided by their deep knowledge of the GRIA Award. We had complete confidence in their ability and integrity, and they delivered outstanding results with professionalism throughout. I would happily recommend Effective HR to any business seeking a reliable, knowledgeable, and customer-focused HR partner.

L
LincraftRetail, VIC

Over the past twelve months Effective HR have been able to competently, effectively and efficiently navigate our company through sensitive matters, improve the way we manage performance, and assist us to meet legislative requirements. The consultants are absolute professional experts in their fields. They have provided clear, compliant documentation and offered balanced, practical advice when needed, giving us the confidence to handle all aspects of HR appropriately and professionally.

K
Kalwun Development CorporationCommunity services, QLD

Effective HR has been instrumental in helping us navigate the complexities of the Manufacturing Award to ensure our team is paid correctly and fairly. The structure and support we receive has been truly invaluable.

P
PipeservManufacturing, QLD

The team at Effective HR have been fantastic while helping me start my allied health business. Knowledgeable, responsive, and supportive throughout the process. Highly recommend to anyone starting or growing a business.

S
Samantha DietzeAllied Health, NSW

I recently used this HR company for support with a difficult employee with our Landscaping company. They were professional, knowledgeable, and incredibly supportive. They helped us understand exactly what steps to take, ensured everything was handled correctly and fairly, and gave us confidence in dealing with a challenging situation. Their advice was clear, practical, and tailored to our business needs. I highly recommend them to any business needing HR support and guidance.

H
Hayley WatsonTrades, NSW

Effective HR has been a genuine asset to Miromaa Aboriginal Language and Technology Centre. As a small not-for-profit working across language, culture and conservation programs, we need HR support that is responsive, practical, and culturally aware, and that is exactly what Effective HR delivers. As the Operations Manager at Miromaa, I need advice that is always clear, grounded in current legislation, and tailored to the realities of running a values-driven organisation. From policy reviews to day-to-day employment questions, the team has been patient, professional, and quick to turn around what we need. Highly recommended for any not-for-profit looking for a trusted HR partner.

M
Miromaa Aboriginal Language and Technology Centre

We've had a fantastic experience working with team at Effective HR. They are professional, responsive and genuinely invested in getting the best outcomes for our people and our business. Their advice is always clear, practical and easy to implement. Highly recommend to any organisation looking for reliable and knowledgeable HR business partner.

L
Laurie D'AngeloSCHADS

Effective HR have been an amazing support to this poor General Manager who is often in over her head! Operating as a disability service provider is complex under NDIS. Add to that compliance with the ATO, Superannuation, Q leave and then dealing with hiring or restructures you might find yourself overwhelmed. We solved that problem with Effective HR Do yourself a favour and pay a reasonable monthly fee to get the help you need from Melissa Shaw and all of the team. We are delighted with the support we've received and even when money is tight the monthly fee is worth every dollar. The last time we recommended a business was''.never. So we really mean it when we say they're great.

I
Inclusive SupportsSCHADS, QLD

Let's talk it through before you act.

Bring your scenario, your award or EA, and any documentation you have. We will help you understand what the decision turns on, and propose how we can support you to resolve it properly.

Book a scoping meeting

Talk to a specialist

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