Training & Development

Training that changes what your managers do on Monday.

Practical, scenario-based training that gives your managers the confidence to handle performance, conduct, and compliance well. Delivered by people who do this work every day.

Training & Development

What is included.

  • Agenda set in advance from your questions
  • Contracts and rosters shared and read before we meet
  • A written recap with plainly worded recommendations
  • Priority actions, ordered
  • Handling difficult conversations with respect and confidence
  • DiSC profiling to identify and adapt to different personality types
  • A coaching and development toolkit to embed the change after the day
  • Workload and expectations, prioritising and delegating without burning the team
  • Performance management and conduct
  • Change management and communication
  • Disciplinary processes and performance improvement plans
  • Workplace culture and values tied to business performance
  • Recognising and managing bullying, harassment, and discrimination
  • Legal obligations, Fair Work compliance, and employer responsibilities
  • Building a culture that discourages toxic behaviour
  • Responding to complaints, with accountability that holds
Our approach to every program

How we design and deliver training.

Training only earns its place if people do something differently afterwards, so we build every session backwards from that point. We start by finding out what is actually going wrong in your workplace rather than opening a syllabus. We then deliver against your rosters, your roles, and your real scenarios, answering questions using your own award or agreement rather than generic examples. We finish by giving your leaders something they can refer back to, because the value of a workshop fades quickly without it.

1

We find out what is actually going wrong

We work with you to identify the risk areas and the capability gaps, then collect the rosters, roles and real scenarios the session will be built around. The content is shaped to the people who will be in the room.

  • Risk areas and capability gaps identified with you
  • Your rosters, roles, and real scenarios collected
  • Content shaped to the audience in the room
2

We deliver it against your own instrument

Sessions are interactive and plainly worded, built around the decisions your managers actually have to make. Questions are answered against your award or agreement, not in general terms.

  • Practical scenarios drawn from your workplace
  • Materials, guides, and templates provided
  • Questions answered against your instrument, not in general
3

We make sure it holds after the day

You receive a written recap with the priority actions, and documentation your leaders can use as an ongoing reference. Follow-up coaching is available where consistency across a management group matters.

  • Written recap with priority actions
  • Documentation your leaders can use as a reference
  • Optional follow-up coaching for consistency
How we work with you

One dedicated team. The full range of specialist support.

When employers come to us looking for HR support, we hear the same frustration. A large firm feels like the safe choice at the start, until you become a file number, passed between people who read your history for the first time each time you call. The answer you need takes too long, and when it arrives it is far too general and doesn't apply to your organisation.

Effective HR is built to provide deep HR and IR expertise coupled with bespoke, hands-on support. You engage with the same handful of people, led by one key consultant who knows exactly how your organisation operates. You receive documentation that is genuinely tailored to you, not a template with your name pasted on top.

When an employee issue arises, you know exactly who to call, and they know the history immediately because they were part of it.

A team you know and trust

You are not required to call a contact centre and explain the history each time. The same consultant and the same small team support your organisation, so the person who answers already knows your rosters, your award and what happened last time.

Every specialism covered

Payroll questions, system rebuilds, and Fair Work matters are all covered in-house across our four areas of practice. Your consultant brings the right specialist in. You keep dealing with the people you already know.

Truly bespoke advice

Your team knows your organisation, award, rosters, challenges, and goals. As a result, we ensure that each piece of advice, and the documentation supporting it, is crafted specifically for you.

Talk it through with a specialist.

Tell us what you are dealing with and a consultant who does this work daily will come back to you. No obligation, and no sales sequence.

Leave a phone number or an email, whichever suits.

Thanks, we have it. A consultant will come back to you within one business day. If it is urgent, call 1300 28 28 16.

Have questions first?

Speak to a consultant who does this work daily.

1300 28 28 16
Monday to Friday, business hours
Or book a scoping meeting
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See all available times →
Testimonials

What our clients say.

Effective HR has been a genuine asset to Miromaa Aboriginal Language and Technology Centre. As a small not-for-profit working across language, culture and conservation programs, we need HR support that is responsive, practical, and culturally aware, and that is exactly what Effective HR delivers.

M
Miromaa Aboriginal Language and Technology Centre

At Lincraft we have experienced first-hand the positive impact Effective HR can have on a business. Over a nine-month project their team delivered exceptional service, taking the time to truly understand our needs and tailor their approach accordingly.

L
LincraftRetail, VIC

Effective HR have been an amazing support to this poor General Manager who is often in over her head! Operating as a disability service provider is complex under NDIS.

I
Inclusive SupportsSCHADS, QLD

Over the past twelve months Effective HR have been able to competently, effectively and efficiently navigate our company through sensitive matters, improve the way we manage performance, and assist us to meet legislative requirements. The consultants are absolute professional experts in their fields.

K
Kalwun Development CorporationCommunity services, QLD

I recently used this HR company for support with a difficult employee with our Landscaping company. They were professional, knowledgeable, and incredibly supportive.

H
Hayley WatsonTrades, NSW

Effective HR has been instrumental in helping us navigate the complexities of the Manufacturing Award to ensure our team is paid correctly and fairly. The structure and support we receive has been truly invaluable.

P
PipeservManufacturing, QLD

The team at Effective HR have been fantastic while helping me start my allied health business. Knowledgeable, responsive, and supportive throughout the process. Highly recommend to anyone starting or growing a business.

S
Samantha DietzeAllied Health, NSW

They are professional, responsive and genuinely invested in getting the best outcomes for our people and our business. Their advice is always clear, practical and easy to implement. Highly recommend to any organisation looking for reliable and knowledgeable HR business partner.

L
Laurie D'AngeloSCHADS

Add to that compliance with the ATO, Superannuation, Q leave and then dealing with hiring or restructures you might find yourself overwhelmed.

I
Inclusive SupportsSCHADS, QLD

No question was too small or too complex, and we always felt supported, listened to, and guided by their deep knowledge of the GRIA Award.

L
LincraftRetail, VIC

As the Operations Manager at Miromaa, I need advice that is always clear, grounded in current legislation, and tailored to the realities of running a values-driven organisation.

M
Miromaa Aboriginal Language and Technology Centre

They have provided clear, compliant documentation and offered balanced, practical advice when needed, giving us the confidence to handle all aspects of HR appropriately and professionally.

K
Kalwun Development CorporationCommunity services, QLD

They helped us understand exactly what steps to take, ensured everything was handled correctly and fairly, and gave us confidence in dealing with a challenging situation. Their advice was clear, practical, and tailored to our business needs. I highly recommend them to any business needing HR support and guidance.

H
Hayley WatsonTrades, NSW

We solved that problem with Effective HR Do yourself a favour and pay a reasonable monthly fee to get the help you need from Melissa Shaw and all of the team. We are delighted with the support we\'ve received and even when money is tight the monthly fee is worth every dollar.

I
Inclusive SupportsSCHADS, QLD

We had complete confidence in their ability and integrity, and they delivered outstanding results with professionalism throughout. I would happily recommend Effective HR to any business seeking a reliable, knowledgeable, and customer-focused HR partner.

L
LincraftRetail, VIC

From policy reviews to day-to-day employment questions, the team has been patient, professional, and quick to turn around what we need. Highly recommended for any not-for-profit looking for a trusted HR partner.

M
Miromaa Aboriginal Language and Technology Centre

The last time we recommended a business was. never. So we really mean it when we say they\'re great.

I
Inclusive SupportsSCHADS, QLD

Effective HR has been a genuine asset to Miromaa Aboriginal Language and Technology Centre. As a small not-for-profit working across language, culture and conservation programs, we need HR support that is responsive, practical, and culturally aware, and that is exactly what Effective HR delivers.

M
Miromaa Aboriginal Language and Technology Centre

At Lincraft we have experienced first-hand the positive impact Effective HR can have on a business. Over a nine-month project their team delivered exceptional service, taking the time to truly understand our needs and tailor their approach accordingly.

L
LincraftRetail, VIC

Effective HR have been an amazing support to this poor General Manager who is often in over her head! Operating as a disability service provider is complex under NDIS.

I
Inclusive SupportsSCHADS, QLD

Over the past twelve months Effective HR have been able to competently, effectively and efficiently navigate our company through sensitive matters, improve the way we manage performance, and assist us to meet legislative requirements. The consultants are absolute professional experts in their fields.

K
Kalwun Development CorporationCommunity services, QLD

I recently used this HR company for support with a difficult employee with our Landscaping company. They were professional, knowledgeable, and incredibly supportive.

H
Hayley WatsonTrades, NSW

Effective HR has been instrumental in helping us navigate the complexities of the Manufacturing Award to ensure our team is paid correctly and fairly. The structure and support we receive has been truly invaluable.

P
PipeservManufacturing, QLD

The team at Effective HR have been fantastic while helping me start my allied health business. Knowledgeable, responsive, and supportive throughout the process. Highly recommend to anyone starting or growing a business.

S
Samantha DietzeAllied Health, NSW

They are professional, responsive and genuinely invested in getting the best outcomes for our people and our business. Their advice is always clear, practical and easy to implement. Highly recommend to any organisation looking for reliable and knowledgeable HR business partner.

L
Laurie D'AngeloSCHADS

Add to that compliance with the ATO, Superannuation, Q leave and then dealing with hiring or restructures you might find yourself overwhelmed.

I
Inclusive SupportsSCHADS, QLD

No question was too small or too complex, and we always felt supported, listened to, and guided by their deep knowledge of the GRIA Award.

L
LincraftRetail, VIC

As the Operations Manager at Miromaa, I need advice that is always clear, grounded in current legislation, and tailored to the realities of running a values-driven organisation.

M
Miromaa Aboriginal Language and Technology Centre

They have provided clear, compliant documentation and offered balanced, practical advice when needed, giving us the confidence to handle all aspects of HR appropriately and professionally.

K
Kalwun Development CorporationCommunity services, QLD

They helped us understand exactly what steps to take, ensured everything was handled correctly and fairly, and gave us confidence in dealing with a challenging situation. Their advice was clear, practical, and tailored to our business needs. I highly recommend them to any business needing HR support and guidance.

H
Hayley WatsonTrades, NSW

We solved that problem with Effective HR Do yourself a favour and pay a reasonable monthly fee to get the help you need from Melissa Shaw and all of the team. We are delighted with the support we\'ve received and even when money is tight the monthly fee is worth every dollar.

I
Inclusive SupportsSCHADS, QLD

We had complete confidence in their ability and integrity, and they delivered outstanding results with professionalism throughout. I would happily recommend Effective HR to any business seeking a reliable, knowledgeable, and customer-focused HR partner.

L
LincraftRetail, VIC

From policy reviews to day-to-day employment questions, the team has been patient, professional, and quick to turn around what we need. Highly recommended for any not-for-profit looking for a trusted HR partner.

M
Miromaa Aboriginal Language and Technology Centre

The last time we recommended a business was. never. So we really mean it when we say they\'re great.

I
Inclusive SupportsSCHADS, QLD

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