HR & IR Consulting

Strategic and hands-on advice, from the everyday to the high-stakes.

Whether you need a sounding board for a tricky situation or an expert in your corner through a formal dispute, our consultants bring commercial judgement, and deep technical knowledge to every conversation.

Popular services.

Employee management adviceAdvice on performance, conduct, absence, and behavioural matters, with the documentation each step requires.Explore →Independent workplace investigationsIndependent, formal workplace investigations into complaints and allegations, with findings that hold up.Explore →Fair Work Commission representationProvides practical representation and case support for Fair Work Commission matters from initial response through conciliation and resolution.Explore →Redundancy managementGuides employers through a compliant redundancy process from role assessment and consultation through to notice, entitlements, and final documentation.Explore →Unfair dismissal claimsRepresentation and case support for unfair dismissal applications, from the employer response through conciliation, conference, and hearing.Explore →Disciplinary proceduresSupports employers to manage alleged misconduct or serious performance concerns through a fair, documented, and proportionate disciplinary process.Explore →Large scale redundancies and restructuresPlans and runs redundancies and restructures that affect a site, a department, or a large part of your workforce, from the business case through to implementation.Explore →General protections claimsSupports employers to respond to Fair Work general protections claims with a clear factual position, evidence, and strategy.Explore →Employment contractsEmployment contracts drafted to your award, industry, and employment type, with a walkthrough on how to issue them.Explore →HR policy packAn HR policy pack built to your industry and award, with a walkthrough on rolling it out.Explore →Position descriptionsDevelops or refreshes practical position descriptions that accurately reflect role responsibilities, accountability, and employment requirements.Explore →Psychosocial risk assessmentIdentifies workplace psychosocial hazards, assesses the associated risks, and develops practical controls to reduce psychological health and safety risk.Explore →Deeds of releaseDeeds of release drafted for the individual employee and the terms agreed.Explore →Document rolloutUpdated contracts, position descriptions, and policies rolled out to your employees on your behalf, explained clearly and issued consistently.Explore →Casual conversionSupports employers to assess and document changes from casual to permanent employment under the current Fair Work casual employment framework.Explore →HR compliance assessmentA comprehensive review of HR practices and employment processes to identify compliance gaps, risks, and improvement opportunities.Explore →WHS policy packA work health and safety policy pack built to your industry, with a walkthrough on rolling it out.Explore →Contract update to current versionUpdates an employee’s contract onto the organisation’s current contract framework while preserving the agreed employment arrangements that should continue.Explore →Contract variationDocuments an agreed change to an employee’s existing terms and conditions without unnecessarily replacing the entire employment contract.Explore →Exit interviewProvides a structured, confidential exit interview to capture useful feedback and identify recurring people, leadership, or workplace issues.Explore →NDIS WHS toolkitProvides a practical WHS toolkit for disability and community services with the core checklists, registers, plans, forms, and posters needed to manage day-to-day WHS risks.Explore →EAP setupCoordinates the setup and rollout of an Employee Assistance Program with Access Psych so employees and managers have a clear, confidential support pathway.Explore →Independent contractor agreementsIndependent contractor agreements drafted to your engagement, with a risk profile assessment of the arrangement.Explore →Policy reviewReviews an existing HR policy for compliance, clarity, and practical suitability, then recommends or drafts the changes required.Explore →Employee separationsResignation acceptance, statements of service, and exit interviews, documented so the file holds up.Explore →Individual flexibility arrangementsAssesses, drafts, and documents an Individual Flexibility Arrangement that varies permitted Award terms while ensuring the employee is better off overall.Explore →Recruitment and onboardingProvides end-to-end recruitment support from role scoping and advertising through to selection, offer, and commencement.Explore →Statement of servicePrepares a clear factual statement confirming an employee’s service history and employment details.Explore →WGEA reporting and gender equality supportSupports employers to prepare accurate WGEA reporting and strengthen the internal processes that underpin gender equality compliance.Explore →WHS compliance assessmentReviews the organisation’s WHS framework to identify legal, operational and documentation gaps, and establish a prioritised improvement plan.Explore →
Our approach to every matter

How we effectively manage HR and IR matters.

Every matter follows the same sequence, whether it is a single difficult conversation or a restructure across three sites. We begin by establishing the facts and the risk before anyone commits to a position, because the options available to you narrow considerably once a step has been taken. We then stay involved through the delivery rather than handing you a document and stepping back. Your consultant leads all three stages, so nothing is lost between them.

1

We establish a baseline of your compliance

We review the situation, the history and the documents before anyone commits to a position. You receive the approach and the realistic options in writing, including where the matter could end up.

  • The situation, the history, and the documents reviewed
  • Risk assessed, including where the matter could end up
  • Approach and options put to you in writing
2

We do the work alongside your managers

We draft the documents, brief your managers and stay on the matter as it unfolds. You are not handed a template and left to run the conversation on your own.

  • Documents drafted for your circumstances, not adapted from a template
  • Managers coached before the difficult conversation
  • Not comfortable having the conversation? We will take the lead and run it for you
3

We implement preventative measures

A matter is not finished when the meeting ends. We work with your leaders to provide further improvements in your organisation based on the specific matter we have resolved.

  • Recommendations to reduce the same risk recurring
  • Training for staff and leaders where appropriate
  • Policies and procedures refined to reinforce expectations
How we work with you

One dedicated team. The full range of specialist support.

When employers come to us looking for HR support, we hear the same frustration. A large firm feels like the safe choice at the start, until you become a file number, passed between people who read your history for the first time each time you call. The answer you need takes too long, and when it arrives it is far too general and doesn't apply to your organisation.

Effective HR is built to provide deep HR and IR expertise coupled with bespoke, hands-on support. You engage with the same handful of people, led by one key consultant who knows exactly how your organisation operates. You receive documentation that is genuinely tailored to you, not a template with your name pasted on top.

When an employee issue arises, you know exactly who to call, and they know the history immediately because they were part of it.

A team you know and trust

You are not required to call a contact centre and explain the history each time. The same consultant and the same small team support your organisation, so the person who answers already knows your rosters, your award and what happened last time.

Every specialism covered

Payroll questions, system rebuilds, and Fair Work matters are all covered in-house across our four areas of practice. Your consultant brings the right specialist in. You keep dealing with the people you already know.

Truly bespoke advice

Your team knows your organisation, award, rosters, challenges, and goals. As a result, we ensure that each piece of advice, and the documentation supporting it, is crafted specifically for you.

Talk it through with a specialist.

Tell us what you are dealing with and a consultant who does this work daily will come back to you. No obligation, and no sales sequence.

Leave a phone number or an email, whichever suits.

Thanks, we have it. A consultant will come back to you within one business day. If it is urgent, call 1300 28 28 16.

Have questions first?

Speak to a consultant who does this work daily.

1300 28 28 16
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Testimonials

What our clients say.

At Lincraft we have experienced first-hand the positive impact Effective HR can have on a business. Over a nine-month project their team delivered exceptional service, taking the time to truly understand our needs and tailor their approach accordingly. No question was too small or too complex, and we always felt supported, listened to, and guided by their deep knowledge of the GRIA Award. We had complete confidence in their ability and integrity, and they delivered outstanding results with professionalism throughout. I would happily recommend Effective HR to any business seeking a reliable, knowledgeable, and customer-focused HR partner.

L
LincraftRetail, VIC

Over the past twelve months Effective HR have been able to competently, effectively and efficiently navigate our company through sensitive matters, improve the way we manage performance, and assist us to meet legislative requirements. The consultants are absolute professional experts in their fields. They have provided clear, compliant documentation and offered balanced, practical advice when needed, giving us the confidence to handle all aspects of HR appropriately and professionally.

K
Kalwun Development CorporationCommunity services, QLD

Effective HR has been instrumental in helping us navigate the complexities of the Manufacturing Award to ensure our team is paid correctly and fairly. The structure and support we receive has been truly invaluable.

P
PipeservManufacturing, QLD

The team at Effective HR have been fantastic while helping me start my allied health business. Knowledgeable, responsive, and supportive throughout the process. Highly recommend to anyone starting or growing a business.

S
Samantha DietzeAllied Health, NSW

I recently used this HR company for support with a difficult employee with our Landscaping company. They were professional, knowledgeable, and incredibly supportive. They helped us understand exactly what steps to take, ensured everything was handled correctly and fairly, and gave us confidence in dealing with a challenging situation. Their advice was clear, practical, and tailored to our business needs. I highly recommend them to any business needing HR support and guidance.

H
Hayley WatsonTrades, NSW

Effective HR has been a genuine asset to Miromaa Aboriginal Language and Technology Centre. As a small not-for-profit working across language, culture and conservation programs, we need HR support that is responsive, practical, and culturally aware, and that is exactly what Effective HR delivers. As the Operations Manager at Miromaa, I need advice that is always clear, grounded in current legislation, and tailored to the realities of running a values-driven organisation. From policy reviews to day-to-day employment questions, the team has been patient, professional, and quick to turn around what we need. Highly recommended for any not-for-profit looking for a trusted HR partner.

M
Miromaa Aboriginal Language and Technology Centre

We've had a fantastic experience working with team at Effective HR. They are professional, responsive and genuinely invested in getting the best outcomes for our people and our business. Their advice is always clear, practical and easy to implement. Highly recommend to any organisation looking for reliable and knowledgeable HR business partner.

L
Laurie D'AngeloSCHADS

Effective HR have been an amazing support to this poor General Manager who is often in over her head! Operating as a disability service provider is complex under NDIS. Add to that compliance with the ATO, Superannuation, Q leave and then dealing with hiring or restructures you might find yourself overwhelmed. We solved that problem with Effective HR Do yourself a favour and pay a reasonable monthly fee to get the help you need from Melissa Shaw and all of the team. We are delighted with the support we've received and even when money is tight the monthly fee is worth every dollar. The last time we recommended a business was''.never. So we really mean it when we say they're great.

I
Inclusive SupportsSCHADS, QLD

At Lincraft we have experienced first-hand the positive impact Effective HR can have on a business. Over a nine-month project their team delivered exceptional service, taking the time to truly understand our needs and tailor their approach accordingly. No question was too small or too complex, and we always felt supported, listened to, and guided by their deep knowledge of the GRIA Award. We had complete confidence in their ability and integrity, and they delivered outstanding results with professionalism throughout. I would happily recommend Effective HR to any business seeking a reliable, knowledgeable, and customer-focused HR partner.

L
LincraftRetail, VIC

Over the past twelve months Effective HR have been able to competently, effectively and efficiently navigate our company through sensitive matters, improve the way we manage performance, and assist us to meet legislative requirements. The consultants are absolute professional experts in their fields. They have provided clear, compliant documentation and offered balanced, practical advice when needed, giving us the confidence to handle all aspects of HR appropriately and professionally.

K
Kalwun Development CorporationCommunity services, QLD

Effective HR has been instrumental in helping us navigate the complexities of the Manufacturing Award to ensure our team is paid correctly and fairly. The structure and support we receive has been truly invaluable.

P
PipeservManufacturing, QLD

The team at Effective HR have been fantastic while helping me start my allied health business. Knowledgeable, responsive, and supportive throughout the process. Highly recommend to anyone starting or growing a business.

S
Samantha DietzeAllied Health, NSW

I recently used this HR company for support with a difficult employee with our Landscaping company. They were professional, knowledgeable, and incredibly supportive. They helped us understand exactly what steps to take, ensured everything was handled correctly and fairly, and gave us confidence in dealing with a challenging situation. Their advice was clear, practical, and tailored to our business needs. I highly recommend them to any business needing HR support and guidance.

H
Hayley WatsonTrades, NSW

Effective HR has been a genuine asset to Miromaa Aboriginal Language and Technology Centre. As a small not-for-profit working across language, culture and conservation programs, we need HR support that is responsive, practical, and culturally aware, and that is exactly what Effective HR delivers. As the Operations Manager at Miromaa, I need advice that is always clear, grounded in current legislation, and tailored to the realities of running a values-driven organisation. From policy reviews to day-to-day employment questions, the team has been patient, professional, and quick to turn around what we need. Highly recommended for any not-for-profit looking for a trusted HR partner.

M
Miromaa Aboriginal Language and Technology Centre

We've had a fantastic experience working with team at Effective HR. They are professional, responsive and genuinely invested in getting the best outcomes for our people and our business. Their advice is always clear, practical and easy to implement. Highly recommend to any organisation looking for reliable and knowledgeable HR business partner.

L
Laurie D'AngeloSCHADS

Effective HR have been an amazing support to this poor General Manager who is often in over her head! Operating as a disability service provider is complex under NDIS. Add to that compliance with the ATO, Superannuation, Q leave and then dealing with hiring or restructures you might find yourself overwhelmed. We solved that problem with Effective HR Do yourself a favour and pay a reasonable monthly fee to get the help you need from Melissa Shaw and all of the team. We are delighted with the support we've received and even when money is tight the monthly fee is worth every dollar. The last time we recommended a business was''.never. So we really mean it when we say they're great.

I
Inclusive SupportsSCHADS, QLD

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