HR & IR Consulting

Strategic and hands-on advice, from the everyday to the high-stakes.

Whether you need a sounding board for a tricky situation or an expert in your corner through a formal dispute, our consultants bring commercial judgement, and deep technical knowledge to every conversation.

HR & IR Consulting

What is included.

  • Performance management, misconduct, and behavioural concerns
  • Absenteeism and leave management
  • Guidance on difficult conversations, or have your consultant step in and run the meeting for you
  • Commercial options including role redesign, mediation, and mutual separation
  • Employment contracts drafted or reviewed against the applicable award
  • Multi-award segmentation captured where roles differ
  • Policy handbooks, position descriptions, and independent contractor agreements
  • Individual flexibility arrangements and annualised salary reconciliations
  • Business case, role mapping, and risk assessment
  • Selection matrix design and scoring guidance
  • Consultation packs with letters, timelines, and meeting scripts
  • Psychosocial risk considered as part of the design, not after it
  • Post-restructure debrief and support for the team that remains
  • Project planning and management to move the organisation to its target state
  • Review of performance, conduct, and process history
  • Risk assessed across unfair dismissal and general protections exposure
  • Negotiation strategy aligned to your risk appetite
  • The letter issued and the discussion facilitated by us
  • A tailored deed of release, personalised to the terms agreed
  • Grievances and allegations framed, and the process designed, before anyone is interviewed
  • Interview guides and documentation that stand scrutiny
  • Findings outlined in writing, reasoned, and documented
  • Procedural fairness applied and evidenced
  • Process managed in line with psychosocial frameworks and obligations
  • Recommendations, and support to act on them, once the investigation closes
  • Claim reviewed and risk assessed at the outset
  • Notice of representative lodged and the response drafted
  • Settlement parameters and fallback positions agreed before the day
  • Representation and advocacy at conciliation
  • Settlement terms and deeds drafted
Our approach to every matter

How we effectively manage HR and IR matters.

Every matter follows the same sequence, whether it is a single difficult conversation or a restructure across three sites. We begin by establishing the facts and the risk before anyone commits to a position, because the options available to you narrow considerably once a step has been taken. We then stay involved through the delivery rather than handing you a document and stepping back. Your consultant leads all three stages, so nothing is lost between them.

1

We establish a baseline of your compliance

We review the situation, the history and the documents before anyone commits to a position. You receive the approach and the realistic options in writing, including where the matter could end up.

  • The situation, the history, and the documents reviewed
  • Risk assessed, including where the matter could end up
  • Approach and options put to you in writing
2

We do the work alongside your managers

We draft the documents, brief your managers and stay on the matter as it unfolds. You are not handed a template and left to run the conversation on your own.

  • Documents drafted for your circumstances, not adapted from a template
  • Managers coached before the difficult conversation
  • Not comfortable having the conversation? We will take the lead and run it for you
3

We implement preventative measures

A matter is not finished when the meeting ends. We work with your leaders to provide further improvements in your organisation based on the specific matter we have resolved.

  • Recommendations to reduce the same risk recurring
  • Training for staff and leaders where appropriate
  • Policies and procedures refined to reinforce expectations
How we work with you

One dedicated team. The full range of specialist support.

When employers come to us looking for HR support, we hear the same frustration. A large firm feels like the safe choice at the start, until you become a file number, passed between people who read your history for the first time each time you call. The answer you need takes too long, and when it arrives it is far too general and doesn't apply to your organisation.

Effective HR is built to provide deep HR and IR expertise coupled with bespoke, hands-on support. You engage with the same handful of people, led by one key consultant who knows exactly how your organisation operates. You receive documentation that is genuinely tailored to you, not a template with your name pasted on top.

When an employee issue arises, you know exactly who to call, and they know the history immediately because they were part of it.

A team you know and trust

You are not required to call a contact centre and explain the history each time. The same consultant and the same small team support your organisation, so the person who answers already knows your rosters, your award and what happened last time.

Every specialism covered

Payroll questions, system rebuilds, and Fair Work matters are all covered in-house across our four areas of practice. Your consultant brings the right specialist in. You keep dealing with the people you already know.

Truly bespoke advice

Your team knows your organisation, award, rosters, challenges, and goals. As a result, we ensure that each piece of advice, and the documentation supporting it, is crafted specifically for you.

Talk it through with a specialist.

Tell us what you are dealing with and a consultant who does this work daily will come back to you. No obligation, and no sales sequence.

Leave a phone number or an email, whichever suits.

Thanks, we have it. A consultant will come back to you within one business day. If it is urgent, call 1300 28 28 16.

Have questions first?

Speak to a consultant who does this work daily.

1300 28 28 16
Monday to Friday, business hours
Or book a scoping meeting
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See all available times →
Testimonials

What our clients say.

Effective HR has been a genuine asset to Miromaa Aboriginal Language and Technology Centre. As a small not-for-profit working across language, culture and conservation programs, we need HR support that is responsive, practical, and culturally aware, and that is exactly what Effective HR delivers.

M
Miromaa Aboriginal Language and Technology Centre

At Lincraft we have experienced first-hand the positive impact Effective HR can have on a business. Over a nine-month project their team delivered exceptional service, taking the time to truly understand our needs and tailor their approach accordingly.

L
LincraftRetail, VIC

Effective HR have been an amazing support to this poor General Manager who is often in over her head! Operating as a disability service provider is complex under NDIS.

I
Inclusive SupportsSCHADS, QLD

Over the past twelve months Effective HR have been able to competently, effectively and efficiently navigate our company through sensitive matters, improve the way we manage performance, and assist us to meet legislative requirements. The consultants are absolute professional experts in their fields.

K
Kalwun Development CorporationCommunity services, QLD

I recently used this HR company for support with a difficult employee with our Landscaping company. They were professional, knowledgeable, and incredibly supportive.

H
Hayley WatsonTrades, NSW

Effective HR has been instrumental in helping us navigate the complexities of the Manufacturing Award to ensure our team is paid correctly and fairly. The structure and support we receive has been truly invaluable.

P
PipeservManufacturing, QLD

The team at Effective HR have been fantastic while helping me start my allied health business. Knowledgeable, responsive, and supportive throughout the process. Highly recommend to anyone starting or growing a business.

S
Samantha DietzeAllied Health, NSW

They are professional, responsive and genuinely invested in getting the best outcomes for our people and our business. Their advice is always clear, practical and easy to implement. Highly recommend to any organisation looking for reliable and knowledgeable HR business partner.

L
Laurie D'AngeloSCHADS

Add to that compliance with the ATO, Superannuation, Q leave and then dealing with hiring or restructures you might find yourself overwhelmed.

I
Inclusive SupportsSCHADS, QLD

No question was too small or too complex, and we always felt supported, listened to, and guided by their deep knowledge of the GRIA Award.

L
LincraftRetail, VIC

As the Operations Manager at Miromaa, I need advice that is always clear, grounded in current legislation, and tailored to the realities of running a values-driven organisation.

M
Miromaa Aboriginal Language and Technology Centre

They have provided clear, compliant documentation and offered balanced, practical advice when needed, giving us the confidence to handle all aspects of HR appropriately and professionally.

K
Kalwun Development CorporationCommunity services, QLD

They helped us understand exactly what steps to take, ensured everything was handled correctly and fairly, and gave us confidence in dealing with a challenging situation. Their advice was clear, practical, and tailored to our business needs. I highly recommend them to any business needing HR support and guidance.

H
Hayley WatsonTrades, NSW

We solved that problem with Effective HR Do yourself a favour and pay a reasonable monthly fee to get the help you need from Melissa Shaw and all of the team. We are delighted with the support we\'ve received and even when money is tight the monthly fee is worth every dollar.

I
Inclusive SupportsSCHADS, QLD

We had complete confidence in their ability and integrity, and they delivered outstanding results with professionalism throughout. I would happily recommend Effective HR to any business seeking a reliable, knowledgeable, and customer-focused HR partner.

L
LincraftRetail, VIC

From policy reviews to day-to-day employment questions, the team has been patient, professional, and quick to turn around what we need. Highly recommended for any not-for-profit looking for a trusted HR partner.

M
Miromaa Aboriginal Language and Technology Centre

The last time we recommended a business was. never. So we really mean it when we say they\'re great.

I
Inclusive SupportsSCHADS, QLD

Effective HR has been a genuine asset to Miromaa Aboriginal Language and Technology Centre. As a small not-for-profit working across language, culture and conservation programs, we need HR support that is responsive, practical, and culturally aware, and that is exactly what Effective HR delivers.

M
Miromaa Aboriginal Language and Technology Centre

At Lincraft we have experienced first-hand the positive impact Effective HR can have on a business. Over a nine-month project their team delivered exceptional service, taking the time to truly understand our needs and tailor their approach accordingly.

L
LincraftRetail, VIC

Effective HR have been an amazing support to this poor General Manager who is often in over her head! Operating as a disability service provider is complex under NDIS.

I
Inclusive SupportsSCHADS, QLD

Over the past twelve months Effective HR have been able to competently, effectively and efficiently navigate our company through sensitive matters, improve the way we manage performance, and assist us to meet legislative requirements. The consultants are absolute professional experts in their fields.

K
Kalwun Development CorporationCommunity services, QLD

I recently used this HR company for support with a difficult employee with our Landscaping company. They were professional, knowledgeable, and incredibly supportive.

H
Hayley WatsonTrades, NSW

Effective HR has been instrumental in helping us navigate the complexities of the Manufacturing Award to ensure our team is paid correctly and fairly. The structure and support we receive has been truly invaluable.

P
PipeservManufacturing, QLD

The team at Effective HR have been fantastic while helping me start my allied health business. Knowledgeable, responsive, and supportive throughout the process. Highly recommend to anyone starting or growing a business.

S
Samantha DietzeAllied Health, NSW

They are professional, responsive and genuinely invested in getting the best outcomes for our people and our business. Their advice is always clear, practical and easy to implement. Highly recommend to any organisation looking for reliable and knowledgeable HR business partner.

L
Laurie D'AngeloSCHADS

Add to that compliance with the ATO, Superannuation, Q leave and then dealing with hiring or restructures you might find yourself overwhelmed.

I
Inclusive SupportsSCHADS, QLD

No question was too small or too complex, and we always felt supported, listened to, and guided by their deep knowledge of the GRIA Award.

L
LincraftRetail, VIC

As the Operations Manager at Miromaa, I need advice that is always clear, grounded in current legislation, and tailored to the realities of running a values-driven organisation.

M
Miromaa Aboriginal Language and Technology Centre

They have provided clear, compliant documentation and offered balanced, practical advice when needed, giving us the confidence to handle all aspects of HR appropriately and professionally.

K
Kalwun Development CorporationCommunity services, QLD

They helped us understand exactly what steps to take, ensured everything was handled correctly and fairly, and gave us confidence in dealing with a challenging situation. Their advice was clear, practical, and tailored to our business needs. I highly recommend them to any business needing HR support and guidance.

H
Hayley WatsonTrades, NSW

We solved that problem with Effective HR Do yourself a favour and pay a reasonable monthly fee to get the help you need from Melissa Shaw and all of the team. We are delighted with the support we\'ve received and even when money is tight the monthly fee is worth every dollar.

I
Inclusive SupportsSCHADS, QLD

We had complete confidence in their ability and integrity, and they delivered outstanding results with professionalism throughout. I would happily recommend Effective HR to any business seeking a reliable, knowledgeable, and customer-focused HR partner.

L
LincraftRetail, VIC

From policy reviews to day-to-day employment questions, the team has been patient, professional, and quick to turn around what we need. Highly recommended for any not-for-profit looking for a trusted HR partner.

M
Miromaa Aboriginal Language and Technology Centre

The last time we recommended a business was. never. So we really mean it when we say they\'re great.

I
Inclusive SupportsSCHADS, QLD

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