About Effective HR

The people behind the advice.

A team of experienced HR, IR, and payroll specialists, with qualifications across law, business, human resources, psychology, and workplace health and safety.

Our story

Specialists who work in your sector, every day.

Effective HR was built on a simple idea: that Australian employers deserve HR and IR advice that is practical, plain-English, and genuinely commercial. Over a decade on, we support more than 500 organisations, with particular depth in the SCHADS Award for social, community, and disability services.

We are an endorsed Fair Work Ombudsman auditor, and our people are regularly engaged as independent experts in serious workplace matters. But what clients value most is simpler: we work out the real answer, tell you plainly, and stay with you until it is right.

In numbers
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Organisations supported
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Specialists on the team
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Years of expertise
FWO
Endorsed auditor
Our team

Meet the specialists.

Click any profile to see their qualifications and experience.

Michelle GabauerMichelle Gabauer
Managing Director
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Michelle Gabauer
Michelle founded Effective HR and leads the practice. She has spent over a decade helping Australian employers get their HR, payroll and compliance foundations right before they become expensive to fix.
Qualifications & experienceBachelor of Business (Human Resources and Industrial Relations)
Jenny RichardsJenny Richards
Principal HR Consultant
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Jenny Richards
Qualifications & experienceBachelor of Arts (Education, Honours)
Graduate Certificate in Human Resource Management
Corinne WestCorinne West
Lead HR/IR Consultant
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Corinne West
Corinne is one of Effective HR's most senior consultants, with over a decade of experience across HR and industrial relations. She brings deep subject matter expertise in the SCHADS Award, advising social, community and disability services providers on getting classifications, rostering and pay right.
Qualifications & experienceBachelor of Laws
Bachelor of Business (Human Resource Management)
Certificate IV in Work Health and Safety
Laura CowlingLaura Cowling
Lead HR/IR Consultant
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Laura Cowling
Laura is one of Effective HR's Lead Consultants and oversees the HR Partner service. A long-standing member of the team, she works across the SCHADS Award, HR and IR matters, training and developing leaders, and supporting the payroll systems those decisions have to live in.
Qualifications & experienceGraduate Certificate in Business Administration
Graduate Certificate in Human Resource Management
Diploma of Management
Certificate III in Business Administration
Melissa ShawMelissa Shaw
Lead HR/IR Consultant
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Melissa Shaw
Melissa leads the HR Partner division, working across employment and industrial relations, workplace governance and compliance for employers in every industry, including SCHADS.
Qualifications & experienceBachelor of Arts
Bachelor of Laws
Certificate IV in Work Health and Safety
AgilePM Foundations
Renee ArthurRenee Arthur
Lead Systems & Audit
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Renee Arthur
Renee leads payroll audits and full remediations, and configures the payroll and HRIS systems that have to hold the result. She works directly with the Fair Work Ombudsman on remediation matters.
Qualifications & experienceBachelor of Commerce (Finance and International Business)
Master's Degree in Strategic Human Resource Management
Certificate IV in Work Health and Safety
Candice BrintonCandice Brinton
Project Manager
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Candice Brinton
Qualifications & experienceBachelor of Business (Human Resources)
Bachelor of Arts (Psychology)
Emma DawsonEmma Dawson
HR/IR Consultant
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Emma Dawson
Emma works with employers across the community and disability sectors on Fair Work and WHS obligations, awards and enterprise agreements, employee conduct and performance, and the restructures and redundancies that follow organisational change.
Qualifications & experienceBachelor of Commerce (Human Resources and International Business)
Certificate IV in Work Health and Safety
Melissa George-MacquireMelissa George-Macquire
Senior HR/IR Consultant
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Melissa George-Macquire
Qualifications & experienceBachelor of Laws (Honours)
Certificate IV in Work Health and Safety
Sophie MooreSophie Moore
HR Consultant
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Sophie Moore
Qualifications & experienceBachelor of Business (Human Resource Management)
Diploma of Business
Certificate III in Business
Amy SmithAmy Smith
HR/IR Consultant
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Amy Smith
Qualifications & experienceMaster of Human Resource Management
Master of Human Resources and Law
Graduate Certificate in Human Resource Management
Diploma of Management
Josh VikisJosh Vikis
Senior HR/IR Consultant
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Josh Vikis
Qualifications & experienceBachelor of Business (Industrial Relations)
Aimee WestAimee West
Senior HR/IR Consultant
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Aimee West
Qualifications & experienceTo be added
Jacqui WithersJacqui Withers
HR/IR Consultant
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Jacqui Withers
Qualifications & experienceBachelor of Commerce (Industrial Relations, Human Resource Management and Finance)
Testimonials

What our clients say.

Effective HR has been a genuine asset to Miromaa Aboriginal Language and Technology Centre. As a small not-for-profit working across language, culture and conservation programs, we need HR support that is responsive, practical, and culturally aware, and that is exactly what Effective HR delivers.

M
Miromaa Aboriginal Language and Technology Centre

At Lincraft we have experienced first-hand the positive impact Effective HR can have on a business. Over a nine-month project their team delivered exceptional service, taking the time to truly understand our needs and tailor their approach accordingly.

L
LincraftRetail, VIC

Effective HR have been an amazing support to this poor General Manager who is often in over her head! Operating as a disability service provider is complex under NDIS.

I
Inclusive SupportsSCHADS, QLD

Over the past twelve months Effective HR have been able to competently, effectively and efficiently navigate our company through sensitive matters, improve the way we manage performance, and assist us to meet legislative requirements. The consultants are absolute professional experts in their fields.

K
Kalwun Development CorporationCommunity services, QLD

I recently used this HR company for support with a difficult employee with our Landscaping company. They were professional, knowledgeable, and incredibly supportive.

H
Hayley WatsonTrades, NSW

Effective HR has been instrumental in helping us navigate the complexities of the Manufacturing Award to ensure our team is paid correctly and fairly. The structure and support we receive has been truly invaluable.

P
PipeservManufacturing, QLD

The team at Effective HR have been fantastic while helping me start my allied health business. Knowledgeable, responsive, and supportive throughout the process. Highly recommend to anyone starting or growing a business.

S
Samantha DietzeAllied Health, NSW

They are professional, responsive and genuinely invested in getting the best outcomes for our people and our business. Their advice is always clear, practical and easy to implement. Highly recommend to any organisation looking for reliable and knowledgeable HR business partner.

L
Laurie D'AngeloSCHADS

Add to that compliance with the ATO, Superannuation, Q leave and then dealing with hiring or restructures you might find yourself overwhelmed.

I
Inclusive SupportsSCHADS, QLD

No question was too small or too complex, and we always felt supported, listened to, and guided by their deep knowledge of the GRIA Award.

L
LincraftRetail, VIC

As the Operations Manager at Miromaa, I need advice that is always clear, grounded in current legislation, and tailored to the realities of running a values-driven organisation.

M
Miromaa Aboriginal Language and Technology Centre

They have provided clear, compliant documentation and offered balanced, practical advice when needed, giving us the confidence to handle all aspects of HR appropriately and professionally.

K
Kalwun Development CorporationCommunity services, QLD

They helped us understand exactly what steps to take, ensured everything was handled correctly and fairly, and gave us confidence in dealing with a challenging situation. Their advice was clear, practical, and tailored to our business needs. I highly recommend them to any business needing HR support and guidance.

H
Hayley WatsonTrades, NSW

We solved that problem with Effective HR Do yourself a favour and pay a reasonable monthly fee to get the help you need from Melissa Shaw and all of the team. We are delighted with the support we\'ve received and even when money is tight the monthly fee is worth every dollar.

I
Inclusive SupportsSCHADS, QLD

We had complete confidence in their ability and integrity, and they delivered outstanding results with professionalism throughout. I would happily recommend Effective HR to any business seeking a reliable, knowledgeable, and customer-focused HR partner.

L
LincraftRetail, VIC

From policy reviews to day-to-day employment questions, the team has been patient, professional, and quick to turn around what we need. Highly recommended for any not-for-profit looking for a trusted HR partner.

M
Miromaa Aboriginal Language and Technology Centre

The last time we recommended a business was. never. So we really mean it when we say they\'re great.

I
Inclusive SupportsSCHADS, QLD

Effective HR has been a genuine asset to Miromaa Aboriginal Language and Technology Centre. As a small not-for-profit working across language, culture and conservation programs, we need HR support that is responsive, practical, and culturally aware, and that is exactly what Effective HR delivers.

M
Miromaa Aboriginal Language and Technology Centre

At Lincraft we have experienced first-hand the positive impact Effective HR can have on a business. Over a nine-month project their team delivered exceptional service, taking the time to truly understand our needs and tailor their approach accordingly.

L
LincraftRetail, VIC

Effective HR have been an amazing support to this poor General Manager who is often in over her head! Operating as a disability service provider is complex under NDIS.

I
Inclusive SupportsSCHADS, QLD

Over the past twelve months Effective HR have been able to competently, effectively and efficiently navigate our company through sensitive matters, improve the way we manage performance, and assist us to meet legislative requirements. The consultants are absolute professional experts in their fields.

K
Kalwun Development CorporationCommunity services, QLD

I recently used this HR company for support with a difficult employee with our Landscaping company. They were professional, knowledgeable, and incredibly supportive.

H
Hayley WatsonTrades, NSW

Effective HR has been instrumental in helping us navigate the complexities of the Manufacturing Award to ensure our team is paid correctly and fairly. The structure and support we receive has been truly invaluable.

P
PipeservManufacturing, QLD

The team at Effective HR have been fantastic while helping me start my allied health business. Knowledgeable, responsive, and supportive throughout the process. Highly recommend to anyone starting or growing a business.

S
Samantha DietzeAllied Health, NSW

They are professional, responsive and genuinely invested in getting the best outcomes for our people and our business. Their advice is always clear, practical and easy to implement. Highly recommend to any organisation looking for reliable and knowledgeable HR business partner.

L
Laurie D'AngeloSCHADS

Add to that compliance with the ATO, Superannuation, Q leave and then dealing with hiring or restructures you might find yourself overwhelmed.

I
Inclusive SupportsSCHADS, QLD

No question was too small or too complex, and we always felt supported, listened to, and guided by their deep knowledge of the GRIA Award.

L
LincraftRetail, VIC

As the Operations Manager at Miromaa, I need advice that is always clear, grounded in current legislation, and tailored to the realities of running a values-driven organisation.

M
Miromaa Aboriginal Language and Technology Centre

They have provided clear, compliant documentation and offered balanced, practical advice when needed, giving us the confidence to handle all aspects of HR appropriately and professionally.

K
Kalwun Development CorporationCommunity services, QLD

They helped us understand exactly what steps to take, ensured everything was handled correctly and fairly, and gave us confidence in dealing with a challenging situation. Their advice was clear, practical, and tailored to our business needs. I highly recommend them to any business needing HR support and guidance.

H
Hayley WatsonTrades, NSW

We solved that problem with Effective HR Do yourself a favour and pay a reasonable monthly fee to get the help you need from Melissa Shaw and all of the team. We are delighted with the support we\'ve received and even when money is tight the monthly fee is worth every dollar.

I
Inclusive SupportsSCHADS, QLD

We had complete confidence in their ability and integrity, and they delivered outstanding results with professionalism throughout. I would happily recommend Effective HR to any business seeking a reliable, knowledgeable, and customer-focused HR partner.

L
LincraftRetail, VIC

From policy reviews to day-to-day employment questions, the team has been patient, professional, and quick to turn around what we need. Highly recommended for any not-for-profit looking for a trusted HR partner.

M
Miromaa Aboriginal Language and Technology Centre

The last time we recommended a business was. never. So we really mean it when we say they\'re great.

I
Inclusive SupportsSCHADS, QLD

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